Privacy Policy

Introduction

Welcome to https://therapy-for-children-american-sign-language.denvermentalhealthcare.com (hereafter referred to as “Therapy for Children American Sign Language,” “we,” or “our”). We are dedicated to maintaining the privacy and security of your personal information. This Privacy Policy details how we collect, utilize, disclose, and protect data when you interact with our website, applications, services, and products.

Scope

This policy encompasses all digital interactions within our ecosystem, including but not limited to:

Accessing and using our website at https://therapy-for-children-american-sign-language.denvermentalhealthcare.com.
Utilizing our applications and services as an authorized user.
Subscribing to or receiving communications from us via email, calls, SMS, or other channels.
Visiting any linked websites associated with this Privacy Statement.

Please note that this policy does not cover third-party platforms, applications, or services that you may access through links on our site. These entities have their own privacy practices, and we encourage you to review their policies before providing any personal data.

Processing Activities

Our Privacy Policy guides how we interact with users in the following scenarios:

Account Creation and Use: When you register for an account or use our services, we collect and process your personal information to facilitate your access and enhance your user experience.
Payment and Financial Transactions: If you make a purchase or initiate financial transactions through our platform, we securely process payment details and related financial information.
Communication: We may reach out to you via various channels (email, phone, SMS) for service updates, newsletters, surveys, or promotional offers.

Personal Data Collection

We collect diverse types of personal data, including:

Account Information: This includes user names, email addresses, and password hashes used to secure your account.
Payment Information: Credit/debit card details, billing addresses, and transaction history for processing payments.
Financial Data: Banking information and financial records related to transactions on our platform.
Purchase Information: Details about products or services you’ve purchased, including quantities and pricing.
Mobile Device Identifiers: Unique device identifiers, mobile phone numbers, and IP addresses collected through our applications for user authentication and analytics.
Location Data: Geographic coordinates from your device when you interact with our location-based services.
Feedback and Reviews: Comments, suggestions, and reviews you provide to help us improve our services.
Social Media Information: Data from social media platforms (if integrated) such as user profiles, preferences, and interaction history.
Product Interactions: Information about the products or content you access, including viewing history and preferences.

We obtain this data through direct user input, automated technologies like cookies and tracking pixels, and third-party service providers who assist in data collection (subject to their privacy policies).

Cookies

Cookies are small text files stored on your device that enable us to provide personalized experiences and essential functionality:

Strictly Necessary Cookies: These cookies are essential for navigating our site and using its features, such as remembering user preferences.
Preference Cookies: They remember settings you’ve chosen to personalize your experience.
Analytics Cookies: Used to gather statistical data about how users interact with our site, helping us improve performance and functionality.

Users can manage non-essential cookies through our Cookie Manager, providing control over their browsing experience.

Retention and Deletion

We retain personal data for the duration required by applicable laws or for legitimate business purposes:

Legal Obligations: We may store data to comply with legal requirements, regulations, or court orders.
Business Needs: Personal information is retained for as long as necessary for providing our services, resolving disputes, improving our platform, and ensuring network security.
User Consent: If you request deletion or opt-out, we will remove your data, subject to legal constraints.

Security Measures

We implement robust security measures to safeguard your personal data:

Encryption: We use encryption protocols for secure data transmission and storage, ensuring that sensitive information remains confidential.
Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards to process data on our behalf.
Access Controls: Our systems are designed with access controls and permissions to restrict unauthorized personnel from accessing or modifying data.

Children’s Privacy

We do not intentionally collect personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us immediately using the details provided below, and we will take prompt action to rectify the issue.

Your Rights

Depending on your jurisdiction, you may possess certain rights regarding your personal data:

Access: Request access to the personal data we hold about you.
Rectification: Ask for corrections if your information is inaccurate or incomplete.
Erasure (Right to be Forgotten): Demand the deletion of your data, subject to legal exceptions.
Restriction: Limit our processing of your data in certain circumstances.
Data Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
Objection: Object to the processing of your data for specific or all purposes.
Non-Discrimination: Be free from discrimination based on your exercise of data protection rights.
Appeals and Complaints: File appeals or complaints with applicable privacy authorities.

To exercise these rights, please reach out to our Privacy Team using the contact details provided below.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically for the latest information.

Contact Information

For inquiries, unsubscribe requests, data-related questions, or feedback, please contact us:

Email: contact@therapy-for-children-american-sign-language.denvermentalhealthcare.com
Mailing Address: [Provide our physical address]

We value your trust in handling your personal information. This Privacy Policy was last updated on [Date].